Frequently asked questions

Bicycle Evaluator tells you what bikes like yours are being listed for in your country right now. Enter the brand, model, year and condition, and you'll see the typical asking price for a bike in that condition, worked out from real listings.

From listings for sale in your country, found through Google Shopping: bike shops, manufacturers and second-hand sellers that appear there. We keep only listings that name your bike's brand and model, are complete bikes (not frames or parts), are sold from your country, are priced in your currency and aren't clearly a different model year.

The full report lists every listing we used, with a link, so you can check them yourself.

No. They are asking prices: what sellers are listing similar bikes for today. Final sale prices are often a little lower, especially after negotiation. We say this wherever we show a figure.

Listings only tell us a bike is "used", not how used, so we place your bike within the real spread of asking prices by condition: excellent near the top (90th percentile), very good at the 70th, good in the middle (the median), fair at the 30th and poor near the bottom (10th). This placement is our stated guide, applied the same way to every bike.

We need at least 3 matching second-hand listings in your country to give a figure. With fewer, any number would be a guess, so we tell you instead. Using the full model name (for example "Tarmac SL7 Expert" rather than "Tarmac") often helps.

With 3 to 5 listings we do show a figure, but label it "limited data": it is a rough guide, not a firm price. With 6 or more the label goes away.

Never. A UK valuation uses only listings priced in pounds from UK sellers; a German one only listings in euros from German sellers, and so on. Listings priced in another currency are left out rather than converted.

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States. If you're elsewhere, we'll tell you we don't cover your country yet rather than use another country's prices.

In two narrow ways, both in the full report, and never to set your bike's value:

• Finding the original retail price: an AI-assisted web search looks for the price your bike cost new in your country, in its model year. We only show it with its source, and only if the source confirms the year and currency.
• Writing the summary and listing text: AI writes the words, but every figure in them is filled in by our own code from the data. If the AI tries to write a number itself, we discard that text.

The AI is only sent your bike's brand, model, year, condition and country, never the listing data.

Yes. The free estimate shows the typical asking price for your bike's condition, the price range and how many listings it's based on. The full market report is a small one-off payment.

• Every second-hand listing behind the figures, with links
• What bikes in each condition, from excellent to poor, are listed for
• The price of the same bike new today, from shop listings
• The original retail price, with its source, where we can confirm it
• A summary and ready-to-edit listing text, written by AI from our figures
• How the figures were worked out, and a downloadable PDF

We only show an original price when a source confirms it for your bike's exact model year, in your country's currency. Older or less common bikes often don't have such a source online, and some model names cover several builds at different prices. In those cases we show "Not confirmed" rather than a guess.

As accurate as the listings behind it. The report shows a confidence level based on how many listings we found and how closely they agree, plus the listings themselves, so you can judge. It's a well-evidenced starting point, not a guaranteed sale price: the specification, size, upgrades and condition of a particular bike all matter.

Yes. Compare a seller's asking price with what similar bikes in your country are listed for, and use the listings in the full report as evidence when negotiating.

If a technical problem means you don't receive your report, contact us at info@turncomms.com and we'll put it right. Your statutory rights are not affected; see our Terms of Service.